% loadfwfile Downloads/Thunderbolt/Asus_ProArt_Z690_Creator_Wifi_MAPLE_RIDGE_Thunderbolt_firmware.bin
If none of the above helps or you believe the product is defective, please submit a ticket on our help desk for further help.Building a CustoMac Hackintosh: Buyer's Guide You can also check this website at to see if there are any updates for your computer.
Under normal circumstances, you should be able to see your attached device and the current version of the software, application and the driver as seen below. For newer versions of the Thunderbolt Software, select "About ". For older versions of the Thunderbolt Software, select "Settings " and open "Details". To check the current firmware and driver version of your system, connect your Thunderbolt 3 device to your computer and right-click on the Thunderbolt icon in the taskbar.
We recommend temporarily disconnecting the external Thunderbolt device when doing the BIOS and firmware update on your computer. update BIOS first, Thunderbolt software second and Thunderbolt firmware last). In some cases, it's necessary to update the firmware in a certain order (e.g. When updating the driver and firmware for your computer, make sure to follow the instructions of the manufacturer. from Windows 7 to Windows 10), uninstall the Thunderbolt software and re-install the latest version, even if it's the same version.
For Windows PCs, if the device is recognized at first but disconnecting and re-connecting fails, install the device driver for Windows.For Windows PCs, when you connect a new device for the first time, you might have to approve the device.For Windows PCs, update the Thunderbolt software (driver) on your computer.For Windows PCs, update the Thunderbolt firmware (NVM) on your computer.For Windows PCs, update the BIOS of your computer.If it has a USB-C port but only supports USB, the Thunderbolt device won't work. Confirm that your computer supports Thunderbolt.If you own a second cable, test both to rule out any problems with the cable. Use the Thunderbolt 3 cable that was included.
Why is my Thunderbolt 3 device not recognized?
FAQ - Frequently Asked Questions - Knowledge Base